Effective Date: 01/01/2024
At Euro Med Spa (“we”, “our”, “us”), we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, make appointments, or receive services at our medspa.
1. Information We Collect
We collect personal information from you when you interact with our services, including but not limited to:
- Personal Identifiable Information (PII): Full name, address, email address, phone number, date of birth, gender.
- Health Information: Medical history, current health conditions, allergies, medications, treatment preferences, and other information related to your medical care or aesthetic services.
- Financial Information: Credit card details, payment history, insurance information, and billing address for payment processing.
- Usage Data: Information about how you use our website, including IP addresses, browser type, device information, and browsing behavior on our site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: To schedule and confirm appointments, provide consultations, deliver treatments, and follow up with you about your health and aesthetic goals.
- Billing and Payment Processing: To process payments, manage insurance claims, and issue invoices.
- Communication: To send you appointment reminders, treatment updates, promotional offers, and educational material related to your care.
- Improving Services: To analyze trends, understand customer preferences, and improve the quality of our offerings.
- Legal Compliance: To comply with applicable healthcare laws, regulations, and reporting requirements (e.g., HIPAA in the United States).
3. Sharing Your Information
We will not share, sell, or rent your personal information to third parties without your consent, except in the following cases:
- Service Providers: We may share your information with third-party vendors or service providers who assist us in running our business (e.g., payment processors, IT support, email marketing services).
- Legal Requirements: We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction, but your personal data will continue to be protected in accordance with this Privacy Policy.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or alteration. This includes physical, electronic, and managerial procedures designed to safeguard and secure the data we collect.
However, no data transmission over the Internet can be 100% secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal data.
- Deletion: You can request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or contacting us directly.
If you wish to exercise any of these rights, please contact us at [Contact Information].
6. Cookies and Tracking Technologies
We may use cookies and other tracking technologies on our website to enhance your browsing experience, analyze trends, and collect information about your usage patterns. You can control cookies through your browser settings, but please note that disabling cookies may affect some features of our site.
7. Children’s Privacy
We do not knowingly collect or solicit personal information from individuals under the age of 18. If we discover that we have inadvertently collected personal information from a child under 18, we will delete that information as soon as possible.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:
Euro Med Spa
3888 Hixson Pike
Chattanooga, TN 37415
[email protected]
www.ChattanoogaLipo.com
